Wholesale Terms and Conditions

Pumarosa Candles Wholesale Terms & Conditions

 These Terms & Conditions apply to all wholesale orders placed with Pumarosa Candles. By submitting a wholesale application or placing an order, you agree to the following terms:

  1. Eligibility
  • Wholesale pricing is available only to approved retailers with a valid business license or resale certificate. Pumarosa Candles reserves the right to approve or deny any wholesale application.
  1. Minimum Order Requirements
  • Initial Order: The minimum order for new wholesale accounts is a dozen and a half (18 candles).
  • Reorders: The minimum reorder quantity is a dozen (12 candles).
  1. Pricing & Payment
  • All prices are listed in USD and are subject to change without notice.
  • Payment is required in full before the shipment of any orders. We accept major credit cards, PayPal, and bank transfers.
  • For approved accounts, Net-30 payment terms may be offered to repeat buyers with a history of 10 timely payments. This ensures that credit terms are extended only to partners who have demonstrated reliability and consistency in their payment practices.
  1. Shipping & Handling
  • Shipping costs are the responsibility of the retailer and will be added to the invoice at the time of purchase.
  • We ship via standard carriers and provide tracking information once the order has been dispatched.
  • Pumarosa Candles is not responsible for delays caused by the carrier, customs clearance, or any other unforeseen circumstances.
  • International orders may be subject to additional customs fees, duties, or taxes, which are the responsibility of the retailer.
  1. Damages & Defects
  • Please inspect all shipments upon arrival. Any damages or defects must be reported within 5 business days of receiving the order.
  • Reports of damage or defects must include photographs and a short 10-second video (1080p at 30fps) clearly showing the issue.
  • If a product is deemed defective or damaged, Pumarosa Candles will issue a replacement or credit for the item at our discretion. Returns may be required for quality control purposes.
  1. Returns & Exchanges
  • Wholesale orders are non-returnable and non-refundable except in cases of damaged or defective products as outlined above.
  • Any unauthorized returns will not be accepted or credited.
  1. Product Display & Branding
  • Pumarosa Candles must be sold in their original packaging. Altering the product or packaging in any way is prohibited.
  • Retailers are encouraged to use the marketing materials provided by Pumarosa Candles to promote our products. Any additional marketing or branding efforts should align with the Pumarosa brand image.
  • Online retailers must accurately represent Pumarosa Candles products on their websites, including product descriptions, images, and pricing.
  1. Intellectual Property
  • Pumarosa Candles retains all rights to its intellectual property, including but not limited to trademarks, logos, and product designs. Retailers are granted a limited license to use Pumarosa Candles’ intellectual property for the sole purpose of promoting and selling our products.
  1. Order Fulfillment
  • Orders are typically processed and shipped within 10-15 business days. During peak seasons or special promotions, processing times may be longer.
  • Pumarosa Candles reserves the right to refuse any order if the retailer’s conduct or business practices do not align with our brand values.
  1. Termination of Agreement
  • Pumarosa Candles reserves the right to terminate a wholesale agreement at any time if the retailer is found to be in violation of these terms and conditions.
  • Upon termination, the retailer must immediately cease selling Pumarosa Candles products and remove all related branding and materials from their sales channels.
  1. Governing Law
  • These Terms & Conditions are governed by and construed in accordance with the laws of the State of Washington, USA. Any disputes arising under these terms shall be resolved in the courts of Seattle, Washington.
  1. Modification of Terms
  • Pumarosa Candles reserves the right to modify these Terms & Conditions at any time. Any changes will be communicated to all wholesale partners and will apply to all subsequent orders.

For any questions or further clarification, please contact us at hello@pumarosacandles.com.

Pumarosa Candles

Crafting Moments. Creating Memories.